Privacy Policy

Privacy Policy

Effective Date:1/26/2025

Droppin' Loadz, LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services. By accessing or using our website at http://www.droppinloadz.com, you agree to the terms of this Privacy Policy, which complies with applicable laws in the State of Arizona and other relevant jurisdictions.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information (Collected Directly):

• Full Name
• Phone Number
• Mailing Address
• Billing Address
• Email Address
• Debit/Credit Card Numbers (processed through secure third-party vendors)

1.2 Non-Personal Information (Collected Automatically):

• IP Address
• Browser Type
• Operating System
• Pages Viewed and Duration of Visits
• Referring Website URLs

1.3 Service-Specific Information:

• Details of your service requests (e.g., dumpster rental size, junk removal specifications)
• Communication preferences

1.4 Sensitive Information: We do not knowingly collect sensitive personal information, such as social security numbers or health-related data, unless explicitly required for legal compliance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your service requests.
• To communicate with you regarding your orders, updates, and promotional offers.
• To send marketing and promotional communications (if you have opted in).
• To improve our website and services based on user feedback and usage data.
• To comply with legal obligations, including fraud prevention and dispute resolution.
• To protect our legal interests and enforce our terms and conditions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

• Service Providers: We may share your information with third-party vendors who assist with payment processing (e.g., Booqable), marketing, website analytics (e.g., Google Analytics), or operational support. View Booqable’s privacy policy here: https://booqable.com/privacy-policy/.
• Legal Compliance: We may disclose your information to law enforcement, regulatory authorities, or other parties as required by applicable laws or in response to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy commitments.

4. Data Security

We employ industry-standard security measures to protect your information, including encryption, firewalls, and secure socket layer (SSL) technology for online transactions. While we strive to safeguard your data, no security measure is entirely foolproof. Please notify us immediately if you suspect any unauthorized access to your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, including:

• Analytics: To analyze website usage and performance (e.g., Google Analytics).
• Functionality: To remember user preferences and optimize functionality.
• Advertising: To deliver personalized advertisements based on user behavior.

You can adjust your browser settings to disable cookies, but doing so may limit your ability to use certain features on our website.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: Request access to or correction of your personal information.
• Deletion: Request the deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt-out of receiving marketing or promotional communications.
• Data Portability: Request a copy of your personal data in a portable format.
• Restriction of Processing: Request restrictions on how we use your personal information.

To exercise these rights, please contact us at [email protected] or call (480) 420-6027. We may require you to verify your identity before processing your request.

7. Jurisdiction and Compliance

This Privacy Policy is governed by the laws of the State of Arizona. If you are accessing our website from outside Arizona, you agree to comply with all local laws applicable to your use of our services. By continuing to use our website, you consent to the exclusive jurisdiction of the courts in Arizona for any disputes related to this Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of these websites. We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information promptly. Parents or guardians may contact us at [email protected] to report any concerns.

10. Online Payments

We accept online payments through secure third-party payment processors such as Booqable. For more details on their privacy practices, please visit https://booqable.com/privacy-policy/.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page with the updated effective date. Your continued use of our website constitutes your acceptance of any revised policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:

Droppin' Loadz, LLC
85392
Email: [email protected]
Phone: (480) 420-6027